Privacy Policy

Privacy Policy for Prospero Health App 

Effective Date: 11 Dec 2024 
Version: 1.0 

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our app. By using the Prospero Health app, you agree to the collection and use of your information in accordance with this Privacy Policy. 

1. Information We Collect 

We collect personal and non-personal information to improve your experience and provide you with personalised services. The types of data we collect include (but not limited to): 

  • Personal Information: 

  • Name 

  • Mobile phone number 

  • Measurements: 

  • Height, Weight (highest & current) 

  • Waist measurement 

  • Tracking Data: 

  • Symptoms and severity logged by users. 

  • Appetite and severity logged by users. 

  • Notes entered by users (e.g., notes about symptoms or feelings). 

2. How We Use Your Information 

We use the information we collect for the following purposes: 

  • To provide and personalise your experience with the Prospero Health app. 

  • To enable you to track your symptoms and appetite. 

  • To analyse trends and improve the functionality of the app. 

  • To respond to support requests or inquiries. 

  • To comply with legal obligations. 

3. How We Store and Protect Your Data 

Your data is stored in the cloud and is encrypted at rest. We have implemented security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security. 

We have conducted an external security audit to assess vulnerabilities and ensure the app is secure. 

4. Data Sharing 

We do not share your Personally Identifiable Information (PII) with third parties for advertising or marketing purposes. 

  • Analytics Providers: We use third-party analytics providers to analyse aggregated, de-identified data (e.g., tag clouds) for improving our app. No Personally Identifiable Information (PII) is shared with these providers. 

  • Cloud Storage Providers: We store your data with third-party cloud storage providers. These providers are bound by privacy agreements to ensure your data is handled securely. 

5. Data Retention 

We retain your data for as long as you use the app. If you choose to delete your account, all your data will be deleted in accordance with our data retention and deletion policies. 

If you stop using the app for an extended period, we may retain your data unless you request for it to be deleted. 

You can request to delete your account and data at any time submitting a request via the Account Deletion Form. 

6. User Rights 

Under the Privacy Act 1988, you have the following rights regarding your personal data: 

  • Access: You can request a copy of the data we hold about you. 

  • Correction: You can request corrections to your data if you believe it is inaccurate or incomplete. 

  • Deletion: You can request that your data be deleted at any time by submitting a request via the Account Deletion Form. 

7. Cookies and Tracking Technologies 

The Prospero Health app does not currently use cookies or other tracking technologies.

 

8. Age Restrictions 

The Prospero Health app is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from users under 18. If you are under 18, please do not use the app. If we learn that we have collected data from a user under the age of 18, we will take steps to delete that data. 

9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates. 

10. Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@prospero.health